Policies, Terms and Conditions:
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Custom Fireplace Shop., Copyri
We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address a
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of, or content located on or through any such site.
We accept money orders, cashier's checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier's check. For personal and company checks, please allow up to 10 banking days after recei
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Custom Fireplace Shop reserves the right at any time after receipt of your orde
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Custom Fireplace Shop signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Usually, products ship within two business days. However, there may be times when the product you have ordered is out-of-stock
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to kee
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. You must contact Custom Fireplace Shop to get a return goods authorization (RGA) prior to return
Shipping is included in the cost of the product. Please note that we ship only within the continental United States. Shipping Time -- Most orders received will ship within two business days, provided the product ordered is in stock. Some products a
Custom Fireplace Shop shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Ohio. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Custom Fireplace Shop shall have the right to refuse or cancel any orders placed for product listed at the